Returns & Exchanges
At Elayers By Maya, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, we offer easy returns within 14 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the garments in their original packaging, ensuring all designer tags and security seals remain intact.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing